Unlocking Opportunity With Jacobs’ Shannon Miller

In this episode, Shannon Miller, President of Strategy, Growth & Digital at Jacobs, joins Javier A. Baldor, Chief Executive Officer at BST Global, to explore how AI is reshaping the AEC industry. They discuss the potential for AI to accelerate project delivery, drive innovation and redefine traditional business models. 

Shannon highlights how Jacobs is leveraging AI to bring solutions to market faster and fostering a culture of innovation across the organization. She also examines how the entry of tech companies into the AEC space is challenging firms to rethink the conventional time-and-materials approach. She notes that even clients are beginning to question whether the traditional model of “engineers against a taxi meter over time” truly delivers the results they need. Instead, there’s a shift toward outcome-driven strategies. 

Shannon also shares insights on AI’s role in creating “talent mobility,” enhancing urban planning and empowering engineers to make a greater impact. Tune in to hear more of Shannon’s perspective on the future of AI in the AEC industry.